Chelsea Shipping Ltd. helps businesses worldwide source quality products from China with low MOQs, reliable shipping, and custom branding solutions.
At Chelsea Shipping, we’re all about making product sourcing and shipping as smooth as possible. Whether you're wondering how we work, what products we handle, or how to place a custom order, our FAQ page covers the most common questions our clients ask. If you don’t find what you’re looking for, feel free to reach out — we’re always happy to help.
Chelsea Shipping is based in Guangzhou, China, where we operate closely with trusted manufacturers, logistics providers, and suppliers.
Chelsea Shipping was officially launched in 2023, with a mission to simplify sourcing and logistics for businesses worldwide.
The company was co-founded by:
Chelsea – CEO & Co-Founder
Umar – COO & Co-Founder
You can reach us anytime at info@chelseashipping.com.
No, we are not affiliated with chelseashipping.ph or chelsealoggistic.ph. Chelsea Shipping (chelseashipping.com) is an independent company with no connection to those domains.
Lorem ipsum dolor sit amet consectetur adipiscing elit. Mauris nullam the as integer quam dolor nunc semper. Ornare non nulla faucibus pulvinar vulputate neque. The as Suscipit tristique nam enim mauris consectetur as platea. The Cras aliquet accumsan. Egestas ut eget egestas as that ultrices mauris commodo pellente pretium tincidunt.
Lorem ipsum dolor sit amet consectetur adipiscing elit. Mauris nullam the as integer quam dolor nunc semper. Ornare non nulla faucibus pulvinar vulputate neque. The as Suscipit tristique nam enim mauris consectetur as platea. The Cras aliquet accumsan. Egestas ut eget egestas as that ultrices mauris commodo pellente pretium tincidunt.
A Bill of Lading is a legal document issued by a carrier to acknowledge receipt of cargo for shipment. It serves as a shipment receipt and outlines the terms of the agreement between the shipper and carrier.
To receive a quote, please contact us with details about your shipment, including origin, destination, dimensions, weight, and any special requirements.
Certain items are prohibited or restricted due to safety regulations and international laws. These may include hazardous materials, perishable goods, and items prohibited by destination countries. Please contact us to verify if your items can be shipped.
Shipping costs depend on several factors, including the weight, dimensions, origin, destination, and the shipping method you choose. Additional services like insurance, special handling, or urgent delivery may also affect the price.
The final shipping cost is confirmed after packing, when the actual weight and size of the shipment are known. We’ll always provide a clear and transparent breakdown before proceeding.
It depends on the service you choose. For Door-to-Door (Delivered Duty Paid) shipments, duties and taxes are included in the total price for most supported countries — we take care of everything for you.
However, this service is not available for all countries, and in some cases, local authorities may still adjust duty rates based on product classification or policy changes.
For standard shipping options, duties and taxes are not included, and must be paid by the recipient directly to customs based on the destination country’s regulations.
Please note that duty rates and shipping costs may vary depending on your location and the time of year. We’ll always give you a clear breakdown before confirming your order.
Commonly required documents include the Commercial Invoice, Packing List, Bill of Lading, and any specific certificates required by the destination country. We will guide you through the necessary documentation for your shipment.
It depends on the service you choose. For our Door-to-Door (DDP – Delivered Duty Paid) service, we handle customs clearance and pay duties and taxes upfront in most available countries — making it hassle-free for you.
However, for standard shipping services (e.g. from port-to-port or port-to-door), customs clearance and any related fees or paperwork may need to be handled by you or your agent on the receiving side.
Product sourcing from China involves identifying and procuring products from Chinese manufacturers or suppliers, often at competitive prices and with a wide range of options.
Chelsea Shipping manages the entire procurement process directly with verified Chinese suppliers — from negotiation to quality control — ensuring you get the best deals with efficiency and peace of mind.
Private labeling involves selling products manufactured by another company under your own brand name, allowing for customization in design, packaging, and branding.
We assist in customizing products with your logo, designing branded packaging, and ensuring that the final product aligns with your brand identity.
Absolutely. We coordinate the sampling process to ensure the product meets your specifications before proceeding with bulk orders.
Yes, we specialize in working with suppliers who offer low MOQs, making it accessible for startups and small businesses to source products affordably.
Private labeling involves selling products manufactured by another company under your own brand name, allowing for customization in design, packaging, and branding.
We assist in customizing products with your logo, designing branded packaging, and ensuring that the final product aligns with your brand identity.
Absolutely. Chelsea Shipping enables you to apply your brand name and logo to products, enhancing brand recognition and customer loyalty.
Yes, we provide comprehensive packaging design services to create visually appealing and brand-consistent packaging solutions.
MOQs can vary depending on the product and customization level. Chelsea Shipping offers low MOQ solutions to accommodate startups and small businesses.
Inventory consolidation involves combining products from multiple suppliers into a single shipment, reducing shipping costs and streamlining logistics.
We coordinate with various suppliers, collect your products at our facility, and consolidate them into one shipment, optimizing your supply chain efficiency.
Consolidation reduces shipping expenses, minimizes customs fees, simplifies tracking, and decreases the risk of shipment delays.
Yes, we specialize in consolidating products from multiple suppliers, ensuring a cohesive and cost-effective shipping process.
While there may be a nominal fee for consolidation services, the overall savings on shipping and logistics often outweigh the additional cost.
Yes, we offer tailored packaging solutions to ensure your products are securely packed and reflect your brand identity.
Absolutely. We can incorporate promotional inserts, thank-you notes, or other materials to enhance customer engagement.
Options include branded boxes, eco-friendly materials, custom labels, and unique packaging designs tailored to your specifications.
Custom packaging enhances brand recognition, provides a memorable unboxing experience, and can increase customer loyalty and satisfaction.
Yes, we offer sustainable packaging solutions that minimize environmental impact without compromising quality.
We offer air freight, sea freight, express courier, and DDP (Delivered Duty Paid) shipping worldwide.
Costs are based on weight, dimensions, destination, and shipping method. We provide transparent quotes upfront.
Yes, tracking is available for most shipping methods, especially for courier and express services.
However, some economy or bulk shipping options may have limited or no real-time tracking, depending on the route and carrier. We’ll always inform you of the available tracking options based on the shipping method you choose.
It depends on the service you choose. For Door-to-Door (DDP) shipments, we handle all customs documentation, duties, and taxes — ensuring smooth clearance and delivery in most supported countries.
For standard shipping options, we’ll provide the necessary documents, but customs clearance must be handled by you or your agent at the destination.
Let us know your shipping preference, and we’ll guide you through the right option for your needs.
Yes, we offer door-to-door delivery to many countries, including Delivered Duty Paid (DDP) options where available. This means we handle the entire logistics process — from supplier to your doorstep.
However, availability depends on the destination country and product type, so let us know your needs and we’ll confirm the best delivery solution for you.
These are international shipping terms (Incoterms) that define who is responsible for shipping costs, customs clearance, and duties/taxes:
DDP (Delivered Duty Paid): We handle everything — shipping, customs clearance, duties, and taxes. The goods arrive at your door, ready to use.
DDU (Delivered Duty Unpaid): We handle shipping and delivery, but you pay duties and taxes upon arrival.
DAP (Delivered At Place): Similar to DDU — we deliver the goods, and you take care of import clearance and taxes.
FBA prep includes labeling, bundling, poly bagging, and packaging your products to meet Amazon’s fulfillment requirements.
We support order fulfillment for Shopify and WooCommerce stores, but it depends on the order size and frequency.
For larger or batch orders, we can prepare, pack, and ship directly to your customers. However, we currently do not offer daily small-order dropshipping fulfillment.
Yes, we handle all labeling requirements including FNSKU, UPC, and custom barcodes.
Absolutely. We can bundle multiple products into kits or gift sets as needed.
We follow Amazon’s latest guidelines and perform quality checks before dispatching to fulfillment centers.
Yes, we can ship directly to Amazon FBA warehouses. We’ll make sure your products are properly labeled, packaged, and meet FBA requirements.
MOQ stands for Minimum Order Quantity. It’s the smallest quantity a supplier will produce. We offer low MOQs to help startups test products affordably.
It depends on the product, but we can often start with as few as 50–100 units.
Yes, we offer flexible packaging options even for small orders.
Absolutely. We work with trusted factories and inspect all products before shipping.
Unit costs may be slightly higher, but it reduces upfront investment and risk.
MOQ stands for Minimum Order Quantity. It’s the smallest quantity a supplier will produce. We offer low MOQs to help startups test products affordably.
It depends on the product, but we can often start with as few as 50–100 units.
Yes, we offer flexible packaging options even for small orders.
Yes, we can arrange third-party lab testing upon request. This includes testing for product safety, material composition, and regulatory compliance based on your market’s requirements.
We provide full after-sales support, including help with supplier communication, reporting product issues or defects, coordinating returns, and managing replacements or refunds when applicable.
Our goal is to make sure you’re not left dealing with problems alone — we stay involved until the issue is resolved.
If your order arrives damaged, incomplete, or incorrect, contact us within 1 business day. We will investigate and work with the supplier to offer a solution as soon as possible.
Yes, we communicate directly with suppliers on your behalf to address and resolve any disputes quickly and professionally.
In most cases, yes. If the issue is covered under our supplier agreements, we can coordinate the production and reshipping of replacement goods.
Refunds may be issued depending on the supplier’s policy and the condition of the issue. Our team helps facilitate and follow up on refund requests.
OEM (Original Equipment Manufacturing) means creating products that are uniquely designed or customized for your brand — not just rebranding existing products.
Private label modifies existing products, while OEM involves developing a completely new or custom version from scratch to your specifications.
Yes! We work with you from concept to creation, including prototyping, material sourcing, and factory sampling.
Depending on the product, lead times for development can range from 20–60 days, including prototyping and testing.
Yes, our product development partners can assist with CAD files, dimension specs, and engineering support if needed.
OEM generally requires higher MOQs, but we work to find the most flexible factories that can meet startup budgets and demand.
Our brand launching support helps startups and businesses bring their product ideas to life — from product sourcing and private labeling to custom packaging and shipping. We guide you through every step of launching a new product under your own brand.
Absolutely! Whether you have a product idea or are looking for guidance, we assist with sourcing, design, branding, packaging, and getting your first inventory ready to sell.
Brand launching timelines vary based on the complexity of the product, packaging, and supplier lead times — but typically range from 3 to 6 weeks for simpler projects.
We work with low MOQ suppliers, so you can start your brand with as little as $300–$1000, depending on your product and customization level.
Yes! We tailor brand launch support based on your sales platform. We’ll make sure your packaging and labeling meet platform requirements (like FNSKU for Amazon), and help you streamline logistics.
While our focus is on the physical product and logistics, we can connect you with designers and provide brand strategy tips to help you kickstart your marketing.
It’s not required to begin working with us, but we recommend registering your trademark as your brand grows. We can add your logo and name to packaging as long as you confirm you own the rights.
The choice of packaging materials depends on the nature of the goods. Common materials include corrugated boxes, pallets, crates, and protective wraps. It’s essential to use materials that provide adequate protection against mechanical shock, vibration, and environmental factors during transit.
We stay updated with global packaging standards and regulations, ensuring all shipments meet the necessary requirements for international transport. Our team conducts thorough inspections to verify compliance before dispatch.
Yes, you can use your own packaging. However, it’s crucial to ensure that it meets the durability and safety standards required for freight transport. Improper packaging can lead to damage during transit.
Shipping fees cover the cost of transporting goods from the origin to the destination. Handling fees encompass the expenses associated with preparing and packaging the items for shipment, including labor, materials, and overhead costs.
Small items should be grouped together to prevent loss and ensure efficient handling, while heavy items require sturdy packaging materials and proper cushioning to withstand the rigors of transit. Proper labeling is also essential to indicate the weight and handling instructions.
Yes, we provide sustainable packaging solutions that minimize environmental impact. Our eco-friendly options include recyclable materials and designs that reduce waste without compromising protection.
We use specialized packaging techniques and materials, such as bubble wrap, foam inserts, and double-walled boxes, to ensure fragile items are well-protected. Our team is trained to handle delicate items with the utmost care.
Yes, international shipments must adhere to labeling regulations that include information such as country of origin, handling instructions, and compliance marks. Proper labeling facilitates customs clearance and ensures safe handling.
For oversized or irregularly shaped items, we design custom packaging solutions that provide adequate support and protection. This may include custom crates, reinforced pallets, and tailored cushioning materials.
Palletization enhances the stability and security of shipments, facilitates easier handling, and optimizes space during transport. Properly palletized goods are less prone to damage and can be moved more efficiently.
Absolutely. Our team collaborates with clients to develop packaging designs that meet product specifications, branding requirements, and shipping regulations, ensuring optimal protection and presentation.
The choice of packaging materials depends on the nature of the goods. Common materials include corrugated boxes, pallets, crates, and protective wraps. It’s essential to use materials that provide adequate protection against mechanical shock, vibration, and environmental factors during transit.
We stay updated with global packaging standards and regulations, ensuring all shipments meet the necessary requirements for international transport. Our team conducts thorough inspections to verify compliance before dispatch.
Yes, you can use your own packaging. However, it’s crucial to ensure that it meets the durability and safety standards required for freight transport. Improper packaging can lead to damage during transit.
Shipping fees cover the cost of transporting goods from the origin to the destination. Handling fees encompass the expenses associated with preparing and packaging the items for shipment, including labor, materials, and overhead costs.
Small items should be grouped together to prevent loss and ensure efficient handling, while heavy items require sturdy packaging materials and proper cushioning to withstand the rigors of transit. Proper labeling is also essential to indicate the weight and handling instructions.
Yes, we provide sustainable packaging solutions that minimize environmental impact. Our eco-friendly options include recyclable materials and designs that reduce waste without compromising protection.
We use specialized packaging techniques and materials, such as bubble wrap, foam inserts, and double-walled boxes, to ensure fragile items are well-protected. Our team is trained to handle delicate items with the utmost care.
Yes, international shipments must adhere to labeling regulations that include information such as country of origin, handling instructions, and compliance marks. Proper labeling facilitates customs clearance and ensures safe handling.
For oversized or irregularly shaped items, we design custom packaging solutions that provide adequate support and protection. This may include custom crates, reinforced pallets, and tailored cushioning materials.
Palletization enhances the stability and security of shipments, facilitates easier handling, and optimizes space during transport. Properly palletized goods are less prone to damage and can be moved more efficiently.
Can Chelsea Shipping assist with packaging design for new products?
A: Absolutely. Our team collaborates with clients to develop packaging designs that meet product specifications, branding requirements, and shipping regulations, ensuring optimal protection and presentation.
As your trusted product sourcing partner, we’ll help you bring it to life—efficiently, affordably, and hassle-free.
